Política de envío

Last updated: September 17, 2025

At YahRiZEN™, every order is prepared with care to deliver a premium experience. This Shipping & Returns Policy explains how we process, ship, and handle returns so you know exactly what to expect when shopping with us.

Shipping Policy

Processing Time

  • Each piece is crafted upon order, ensuring bespoke quality and attention to detail, with a typical dispatch time of 3–7 business days.
  • Orders are processed Monday–Friday, excluding holidays.

Shipping Times & Carriers

  • Domestic U.S. orders: generally 3–5 business days once shipped.
  • International orders: 7–21 business days depending on destination and customs.
  • We work with trusted carriers to ensure safe and timely delivery.

Shipping Costs

  • Calculated at checkout based on destination, weight, and shipping method.
  • Occasionally, promotional offers may include discounted or free shipping.

Tracking

  • Once shipped, you will receive an email with a tracking link to monitor your delivery.

Delays

  • While we do our best to meet estimates, YahRiZEN™ is not responsible for delays caused by carriers, customs, weather, or events outside our control.

Return Policy

30-Day Return Window

  • You have 30 days from delivery to request a return.

Eligibility

  • Items must be in the same condition received: unworn, unused, unwashed, with all tags attached, and in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required.

Start a Return

  • Email us at orders@yahrizen.com with your order number and reason for return.
  • Once approved, you will receive a return label and instructions.
  • Items sent back without return authorization will not be accepted.

Return Address
YahRiZEN Apparel – Returns
717 Green Valley Rd, Ste 200
Greensboro, NC 27408
Phone: U.S. Toll-Free (800) 357-3578

Damages & Issues

  • Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can make it right.
  • If YahRiZEN™ is at fault, we will cover return shipping.

Non-Returnable Items
For hygiene and safety, the following cannot be returned:

  • Activewear bottoms (leggings, compression wear, yoga pants, spandex)
  • Socks & underwear
  • Intimate apparel
  • Gift cards
  • Clearance or “Final Sale” items
  • Hazardous materials, flammable liquids/gases, perishable goods
  • Custom/personalized items (unless defective)

Return Shipping

  • Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.

Exchanges

  • The fastest method is to return the item for a refund and place a new order in your preferred size/color (pending availability).

EU 14-Day Cooling-Off (if applicable)

  • Customers in the EU have the right to cancel/return within 14 days of delivery for any reason. Items must be unworn, unused, with tags and original packaging, and proof of purchase is required.

Refunds

  • We will notify you once your return is received and inspected. If approved, your refund will be issued to the original payment method within 10 business days (processing times may vary by bank).
  • If more than 15 business days have passed since your refund was approved and not received, email orders@yahrizen.com.

Questions?

For shipping or return inquiries, contact us at:
orders@yahrizen.com
U.S.Toll-Free (800) 357-3578